Premium Job Listings

Job Description

Work directly with operations and engineering teams to ensure all devices and systems function optimally.

Requirements

- Knowledge of Windows 10/11
- Email and printer support
- Logging and reporting issues
- VPN and remote access basics
- Customer service orientation

Job Description

Provide excellent service and support to customers via email, chat, and phone. Resolve issues efficiently and uphold a positive brand image.

Requirements

- 0–2 years experience in customer service
- Strong written and verbal communication
- Ability to handle high volumes of inquiries
- Familiarity with CRM platforms (e.g., Zendesk, Freshdesk)
- Problem-solving mindset and patience

Job Description

Respond to customer inquiries and complaints in a timely and professional manner. Ensure a seamless support experience.

Requirements

- Prior experience in email/chat support
- Comfortable working with ticketing systems
- Empathy and active listening skills
- Ability to multitask in a fast-paced setting
- Fluent in English, both spoken and written

Job Description

Assist app users with account issues, billing questions, and troubleshooting across multiple channels.

Requirements

- Experience with consumer-facing support
- Multichannel support (chat, email, phone)
- Strong product knowledge
- Ability to work independently
- Customer-first mindset

Job Description

Provide order support, returns assistance, and product guidance to online shoppers through chat and email.

Requirements

- Familiarity with eCommerce workflows
- Detail-oriented and efficient
- Proficient in typing and documentation
- Knowledge of Shopify or Magento a plus
- High customer empathy

Job Description

Deliver prompt and courteous support for customers in North America. Maintain satisfaction through clear communication.

Requirements

- Fluency in English (spoken and written)
- Basic CRM experience (Freshdesk, HelpScout, etc.)
- Ability to troubleshoot common issues
- Friendly tone and professionalism
- Good internet and remote setup

Job Description

Support existing customers, resolve complaints, and ensure retention through thoughtful service delivery.

Requirements

- 1 year of customer service experience
- Strong interpersonal and listening skills
- Experience working remotely
- Conflict de-escalation techniques
- Willingness to work flexible hours

Job Description

Deliver support in a ticketed environment. Collaborate with internal teams to solve complex customer concerns.

Requirements

- Familiar with ticket prioritization workflows
- Customer advocacy and professionalism
- Experience using Slack and internal wikis
- KPI-focused support delivery
- Weekend shift availability a plus

Job Description

Handle customer queries both remotely and in-person (office-based support), rotating weekly shifts.

Requirements

- Onsite availability 2x/week
- Strong interpersonal communication
- Experience in both email and walk-in support
- Professional appearance and attitude
- Team collaboration skills

Job Description

Deliver hybrid support to end-users of a retail point-of-sale system. Troubleshoot technical and account issues.

Requirements

- Tech-savvy with support mindset
- Experience in hardware/software troubleshooting
- Rotating in-office shifts
- Knowledge of POS systems a plus
- Strong escalation management